Incidents and maintenance reported on status page for Relay Desk https://relay-desk.betteruptime.com/ en https://relay-desk.betteruptime.com/incident/900367 Wed, 20 May 2026 04:22:00 -0000 https://relay-desk.betteruptime.com/incident/900367#f86ced4cd6413787c767809c1bf2c484cd72c1817cb0c95292d59a26d3543e3c Incident All services have been restored and are operating normally. https://relay-desk.betteruptime.com/incident/900367 Wed, 20 May 2026 03:19:00 -0000 https://relay-desk.betteruptime.com/incident/900367#8270498d3e6fe6861b95b99e25d993094370a0dee7fefff9b3a84f8c1d81114d Incident Our hosting provider experienced a major outage and has identified the underlying issues. Recovery is in progress and services are coming back online progressively. The path that handles login is still affected, so some users are unable to sign in. The trading engine and market data services have already recovered and are operating normally. No customer data or trading state has been affected, this is a connectivity issue between application tiers, not a data event. We're monitoring the recovery closely and will post another update when login is fully restored.