Incidents reported on status page for Relay Desk https://relay-desk.betteruptime.com/ en https://relay-desk.betteruptime.com/ Sat, 11 Jul 2026 13:05:30 +0000 https://relay-desk.betteruptime.com/#92e8ce7cbc56ac040bc7ea2f76b74cd6ea276bc7e872dbdfb205bd02fb50c3b2 Alpaca Exchange Connection recovered https://relay-desk.betteruptime.com/ Sat, 11 Jul 2026 13:04:27 +0000 https://relay-desk.betteruptime.com/#92e8ce7cbc56ac040bc7ea2f76b74cd6ea276bc7e872dbdfb205bd02fb50c3b2 Alpaca Exchange Connection went down https://relay-desk.betteruptime.com/ Thu, 02 Jul 2026 09:00:43 +0000 https://relay-desk.betteruptime.com/#83a123db5098d80766edb1a0f310d529f6b703244e652cb58974d26f2b5f053d Market Data Feed recovered https://relay-desk.betteruptime.com/ Thu, 02 Jul 2026 09:00:08 +0000 https://relay-desk.betteruptime.com/#56a581f4ee31f191046fa346ec76ad453577777bb03632911440401d564d255b Options Trading Engine recovered https://relay-desk.betteruptime.com/ Thu, 02 Jul 2026 09:00:00 +0000 https://relay-desk.betteruptime.com/#964bfb5bf41d3ba27939eda7af2bca991f52778fe9e6bd21887e76a31abf469a Platform Access recovered https://relay-desk.betteruptime.com/ Thu, 02 Jul 2026 08:55:35 +0000 https://relay-desk.betteruptime.com/#83a123db5098d80766edb1a0f310d529f6b703244e652cb58974d26f2b5f053d Market Data Feed went down https://relay-desk.betteruptime.com/ Thu, 02 Jul 2026 08:54:55 +0000 https://relay-desk.betteruptime.com/#964bfb5bf41d3ba27939eda7af2bca991f52778fe9e6bd21887e76a31abf469a Platform Access went down https://relay-desk.betteruptime.com/ Thu, 02 Jul 2026 08:45:16 +0000 https://relay-desk.betteruptime.com/#56a581f4ee31f191046fa346ec76ad453577777bb03632911440401d564d255b Options Trading Engine went down https://relay-desk.betteruptime.com/ Wed, 24 Jun 2026 10:46:57 +0000 https://relay-desk.betteruptime.com/#0214aa8aa50bcc0c542fb160adc0246fe4c83dc27b0e937a36fa55d0d82b334d Alpaca Exchange Connection recovered https://relay-desk.betteruptime.com/ Wed, 24 Jun 2026 10:45:52 +0000 https://relay-desk.betteruptime.com/#0214aa8aa50bcc0c542fb160adc0246fe4c83dc27b0e937a36fa55d0d82b334d Alpaca Exchange Connection went down https://relay-desk.betteruptime.com/ Sun, 07 Jun 2026 02:25:28 +0000 https://relay-desk.betteruptime.com/#f83fbeae70aea228b39d7acc249e45fe946a01d4a5e0a9793e77126ae6f2e875 Market Data Feed recovered https://relay-desk.betteruptime.com/ Sun, 07 Jun 2026 02:25:15 +0000 https://relay-desk.betteruptime.com/#88bbe39da780be6562ff4308d0ac62ebd4d5ab4070ffc3f025613ce5d0067276 Options Trading Engine recovered https://relay-desk.betteruptime.com/ Sun, 07 Jun 2026 02:24:58 +0000 https://relay-desk.betteruptime.com/#66c39c6c276e95d8c7b7bd6a700ec77e0a15b377c1a06005820f4a89f1d7fb1e Platform Access recovered https://relay-desk.betteruptime.com/ Sun, 07 Jun 2026 02:20:57 +0000 https://relay-desk.betteruptime.com/#f83fbeae70aea228b39d7acc249e45fe946a01d4a5e0a9793e77126ae6f2e875 Market Data Feed went down https://relay-desk.betteruptime.com/ Sun, 07 Jun 2026 02:20:36 +0000 https://relay-desk.betteruptime.com/#88bbe39da780be6562ff4308d0ac62ebd4d5ab4070ffc3f025613ce5d0067276 Options Trading Engine went down https://relay-desk.betteruptime.com/ Sun, 07 Jun 2026 02:20:14 +0000 https://relay-desk.betteruptime.com/#66c39c6c276e95d8c7b7bd6a700ec77e0a15b377c1a06005820f4a89f1d7fb1e Platform Access went down https://relay-desk.betteruptime.com/ Sun, 07 Jun 2026 02:10:49 +0000 https://relay-desk.betteruptime.com/#0cd48b495354121b34a652eba582fe447a057ecab2096e92b081b960cd97179c Market Data Feed recovered https://relay-desk.betteruptime.com/ Sun, 07 Jun 2026 02:00:55 +0000 https://relay-desk.betteruptime.com/#0cd48b495354121b34a652eba582fe447a057ecab2096e92b081b960cd97179c Market Data Feed went down https://relay-desk.betteruptime.com/ Sat, 06 Jun 2026 19:15:01 +0000 https://relay-desk.betteruptime.com/#63d10e7376960c0515a5428ecf55aaf0e4a8feae4034cd1f73f26cb2b04ff7ee Platform Access recovered https://relay-desk.betteruptime.com/ Sat, 06 Jun 2026 19:10:22 +0000 https://relay-desk.betteruptime.com/#63d10e7376960c0515a5428ecf55aaf0e4a8feae4034cd1f73f26cb2b04ff7ee Platform Access went down https://relay-desk.betteruptime.com/ Fri, 05 Jun 2026 19:35:26 +0000 https://relay-desk.betteruptime.com/#046fe224a0c8cb5a8dda120230b99034ac18d6ecdfb3f37b64460906971c8747 Market Data Feed recovered https://relay-desk.betteruptime.com/ Fri, 05 Jun 2026 19:34:58 +0000 https://relay-desk.betteruptime.com/#4380b71c5e3549b86f87795fea4f9237a6a0ae7450b09fd456994c4588a7ab0e Platform Access recovered https://relay-desk.betteruptime.com/ Fri, 05 Jun 2026 19:30:57 +0000 https://relay-desk.betteruptime.com/#046fe224a0c8cb5a8dda120230b99034ac18d6ecdfb3f37b64460906971c8747 Market Data Feed went down https://relay-desk.betteruptime.com/ Fri, 05 Jun 2026 19:30:28 +0000 https://relay-desk.betteruptime.com/#4380b71c5e3549b86f87795fea4f9237a6a0ae7450b09fd456994c4588a7ab0e Platform Access went down https://relay-desk.betteruptime.com/ Mon, 01 Jun 2026 07:50:07 +0000 https://relay-desk.betteruptime.com/#b6efa0b47f880532eb9b96d4d4f0ae33d12e95865487724c2adfb86b65546e72 Options Trading Engine recovered https://relay-desk.betteruptime.com/ Mon, 01 Jun 2026 07:50:04 +0000 https://relay-desk.betteruptime.com/#dec662283d4b9d215d14cedb32d359c50461f7b786e8a39f1d4523795e6c1cf6 Platform Access recovered https://relay-desk.betteruptime.com/ Mon, 01 Jun 2026 07:45:30 +0000 https://relay-desk.betteruptime.com/#67b0117fd05d026396fe2184ebae756000b7d0578c12420c66a2ca1c49e82682 Market Data Feed recovered https://relay-desk.betteruptime.com/ Mon, 01 Jun 2026 07:40:47 +0000 https://relay-desk.betteruptime.com/#67b0117fd05d026396fe2184ebae756000b7d0578c12420c66a2ca1c49e82682 Market Data Feed went down https://relay-desk.betteruptime.com/ Mon, 01 Jun 2026 07:40:29 +0000 https://relay-desk.betteruptime.com/#b6efa0b47f880532eb9b96d4d4f0ae33d12e95865487724c2adfb86b65546e72 Options Trading Engine went down https://relay-desk.betteruptime.com/ Mon, 01 Jun 2026 07:40:18 +0000 https://relay-desk.betteruptime.com/#dec662283d4b9d215d14cedb32d359c50461f7b786e8a39f1d4523795e6c1cf6 Platform Access went down https://relay-desk.betteruptime.com/ Wed, 27 May 2026 12:09:56 +0000 https://relay-desk.betteruptime.com/#22db6e64ba3e5d88bac8017bd1d28976c2bb7fcf41e53c912b13025980dc996b Platform Access recovered https://relay-desk.betteruptime.com/ Wed, 27 May 2026 12:05:16 +0000 https://relay-desk.betteruptime.com/#22db6e64ba3e5d88bac8017bd1d28976c2bb7fcf41e53c912b13025980dc996b Platform Access went down https://relay-desk.betteruptime.com/ Fri, 22 May 2026 15:25:16 +0000 https://relay-desk.betteruptime.com/#67f3c28fd6217340068f019a3513e6dc7e80a8d6b0a8ed83eec73a3c85a5ea87 Options Trading Engine recovered https://relay-desk.betteruptime.com/ Fri, 22 May 2026 15:24:56 +0000 https://relay-desk.betteruptime.com/#9fe41c665dc0821cf619aad5639d5794a43411cb2aba44645edb769ba02432f5 Platform Access recovered https://relay-desk.betteruptime.com/ Fri, 22 May 2026 15:20:26 +0000 https://relay-desk.betteruptime.com/#67f3c28fd6217340068f019a3513e6dc7e80a8d6b0a8ed83eec73a3c85a5ea87 Options Trading Engine went down https://relay-desk.betteruptime.com/ Fri, 22 May 2026 15:20:17 +0000 https://relay-desk.betteruptime.com/#9fe41c665dc0821cf619aad5639d5794a43411cb2aba44645edb769ba02432f5 Platform Access went down https://relay-desk.betteruptime.com/incident/900367 Wed, 20 May 2026 04:22:00 -0000 https://relay-desk.betteruptime.com/incident/900367#f86ced4cd6413787c767809c1bf2c484cd72c1817cb0c95292d59a26d3543e3c All services have been restored and are operating normally. https://relay-desk.betteruptime.com/ Wed, 20 May 2026 04:19:55 +0000 https://relay-desk.betteruptime.com/#4af02b22fe46079af1ede3482aea285efabaac017ae454d75cf3c20696ccfdab Platform Access recovered https://relay-desk.betteruptime.com/ Wed, 20 May 2026 04:15:43 +0000 https://relay-desk.betteruptime.com/#c455a695f03e7730741d13bb3014f8405b44c8d152ee8d461aa0a47698df808e Market Data Feed recovered https://relay-desk.betteruptime.com/ Wed, 20 May 2026 04:15:24 +0000 https://relay-desk.betteruptime.com/#bf3be9a6d6dcfb258455a14d622bd198153bf47183157cdd289f9677ca77f97b Options Trading Engine recovered https://relay-desk.betteruptime.com/incident/900367 Wed, 20 May 2026 03:19:00 -0000 https://relay-desk.betteruptime.com/incident/900367#8270498d3e6fe6861b95b99e25d993094370a0dee7fefff9b3a84f8c1d81114d Our hosting provider experienced a major outage and has identified the underlying issues. Recovery is in progress and services are coming back online progressively. The path that handles login is still affected, so some users are unable to sign in. The trading engine and market data services have already recovered and are operating normally. No customer data or trading state has been affected, this is a connectivity issue between application tiers, not a data event. We're monitoring the recovery closely and will post another update when login is fully restored. https://relay-desk.betteruptime.com/ Wed, 20 May 2026 01:39:08 +0000 https://relay-desk.betteruptime.com/#01fdaab89a8c711e46f8cb28269271d368aaa5344d94a2122a5fb6dd95c1944e Website & Dashboard recovered https://relay-desk.betteruptime.com/ Tue, 19 May 2026 22:23:50 +0000 https://relay-desk.betteruptime.com/#01fdaab89a8c711e46f8cb28269271d368aaa5344d94a2122a5fb6dd95c1944e Website & Dashboard went down https://relay-desk.betteruptime.com/ Tue, 19 May 2026 22:20:49 +0000 https://relay-desk.betteruptime.com/#c455a695f03e7730741d13bb3014f8405b44c8d152ee8d461aa0a47698df808e Market Data Feed went down https://relay-desk.betteruptime.com/ Tue, 19 May 2026 22:15:11 +0000 https://relay-desk.betteruptime.com/#bf3be9a6d6dcfb258455a14d622bd198153bf47183157cdd289f9677ca77f97b Options Trading Engine went down https://relay-desk.betteruptime.com/ Tue, 19 May 2026 22:14:59 +0000 https://relay-desk.betteruptime.com/#4af02b22fe46079af1ede3482aea285efabaac017ae454d75cf3c20696ccfdab Platform Access went down https://relay-desk.betteruptime.com/ Tue, 12 May 2026 17:00:01 +0000 https://relay-desk.betteruptime.com/#f26f756adbeecb66d9df05b87ce7244c3a58b33cedabd0850d12782f6677fcac Platform Access recovered https://relay-desk.betteruptime.com/ Tue, 12 May 2026 16:55:14 +0000 https://relay-desk.betteruptime.com/#f26f756adbeecb66d9df05b87ce7244c3a58b33cedabd0850d12782f6677fcac Platform Access went down https://relay-desk.betteruptime.com/ Mon, 11 May 2026 15:48:16 +0000 https://relay-desk.betteruptime.com/#02aa4aab65692513c9f4b3bd1eb7b09921342444e28009d5b32d68f7029fcd29 Website & Dashboard recovered https://relay-desk.betteruptime.com/ Mon, 11 May 2026 15:45:34 +0000 https://relay-desk.betteruptime.com/#8e430011b5e8079442cbea6abe01d6b354174a0058542e228462d879f873e85e Market Data Feed recovered https://relay-desk.betteruptime.com/ Mon, 11 May 2026 15:45:19 +0000 https://relay-desk.betteruptime.com/#83df4ac0d971b67ca24787d7c8555257af833e626fc9a41ee7a28d9a591a65ea Options Trading Engine recovered https://relay-desk.betteruptime.com/ Mon, 11 May 2026 15:45:11 +0000 https://relay-desk.betteruptime.com/#993611ff24487a5b3ba2d1b62685b9debd1a1a04713f301337778be1e1574a61 Platform Access recovered https://relay-desk.betteruptime.com/ Sun, 10 May 2026 21:23:08 +0000 https://relay-desk.betteruptime.com/#02aa4aab65692513c9f4b3bd1eb7b09921342444e28009d5b32d68f7029fcd29 Website & Dashboard went down https://relay-desk.betteruptime.com/ Sun, 10 May 2026 21:20:33 +0000 https://relay-desk.betteruptime.com/#8e430011b5e8079442cbea6abe01d6b354174a0058542e228462d879f873e85e Market Data Feed went down https://relay-desk.betteruptime.com/ Sun, 10 May 2026 21:20:07 +0000 https://relay-desk.betteruptime.com/#83df4ac0d971b67ca24787d7c8555257af833e626fc9a41ee7a28d9a591a65ea Options Trading Engine went down https://relay-desk.betteruptime.com/ Sun, 10 May 2026 21:19:55 +0000 https://relay-desk.betteruptime.com/#993611ff24487a5b3ba2d1b62685b9debd1a1a04713f301337778be1e1574a61 Platform Access went down https://relay-desk.betteruptime.com/ Fri, 08 May 2026 00:50:15 +0000 https://relay-desk.betteruptime.com/#2ab719ee2e30c10aa731cc759ef5d40aee577821794c3f653fd56b801744bb7e Options Trading Engine recovered https://relay-desk.betteruptime.com/ Fri, 08 May 2026 00:20:24 +0000 https://relay-desk.betteruptime.com/#2ab719ee2e30c10aa731cc759ef5d40aee577821794c3f653fd56b801744bb7e Options Trading Engine went down https://relay-desk.betteruptime.com/ Mon, 04 May 2026 17:15:17 +0000 https://relay-desk.betteruptime.com/#4e1ff26b56cefe0b5a52422a5643a247acf145bb86832a5d67830e09f950fa25 Options Trading Engine recovered https://relay-desk.betteruptime.com/ Mon, 04 May 2026 17:05:37 +0000 https://relay-desk.betteruptime.com/#4e1ff26b56cefe0b5a52422a5643a247acf145bb86832a5d67830e09f950fa25 Options Trading Engine went down